Returns & Refunds policy

At Arfa Fashion Outlet, client satisfaction is our top priority. We encourage you to examine our guidelines regarding returns and exchanges:

• Exchanges: You are allowed to exchange any unused, unwashed product with original tags within 7 days of receipt if the item is defective or if the wrong product was delivered.

• Refunds: Refunds are provided only in situations where a product is out of stock post-payment or has a significant manufacturing defect that cannot be substituted.

• Non-Returnable Items:

  • Items bought during a Sale or Promotion.

  • Custom-stitched suits or modified garments.

  • Products without original packaging or tags.

• Process: To start an exchange, please reach out to our support team via WhatsApp with your Order ID and pictures of the defect.

• Shipping Costs: Customers must cover return shipping costs unless the item received was incorrect or defective.

Contact Us

If you have any inquiries about our Returns and Refunds Policy, please get in touch with us via e-mail jahangir.sew@gmail.com